Frequently Asked Questions
Where are we located?
397 Smith Ridge Rd
South Salem, NY 10590
What are the office hours?
No on-site management. We are happy to answer any questions via email or phone call!
What are the access hours?
Access your unit at any time, 24/7.
Am I required to store long-term?
We offer flexible month-to-month leases, allowing you to store for as long or as short as you need.
How do I pay my storage bill?
You can pay online with a debit or credit card. Autopay options are also available via your online portal.
What documentation is needed to rent a unit?
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.
What items are prohibited from storage?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, combustible items, and liquids are not allowed.
What does 24-hour access mean?
24-hour access allows you unrestricted entry to your storage unit at any time, day or night.